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In just 8 weeks, shift from feeling stuck to leading with strength and purpose.






It's about people. Emotions. Conversations. Trust.
But maybe you've found yourself:
Stuck between the pressure to perform and the desire to support your team
Unsure how to lead tough conversations with confidence and care
Struggling to build engagement in hybrid or remote teams
Leading through change with no real playbook to follow
You can lead with heart and still hold the line.
You can support your people and still challenge them to grow.
You can create impact through people —


"Sonia has a great ability to meet you where you are"
...and help you define with real clarity what it is you need and will supportingly nudge you along the way so you reach your definition of success. Having known Sonia for more than a decade, with her experience across multiple industries, countries and cultures, she is able to keep the coaching relevant and even injects some fun along the way. For me, working with Sonia has been one of the best investments I have made for myself.
- Debra Ross (LBCM Chief Credit Director - Global)

Your team stays disengaged.
Your confidence takes a hit.
You second-guess your decisions.
You lose the spark that brought you into leadership.
It’s a practical, emotional-intelligence-infused roadmap to leading powerfully in today’s world. You’ll learn how to:
Communicate with clarity and courage
Create psychological safety and connection
Navigate tough conversations and feedback
Motivate teams in hybrid or remote environments
Build trust, accountability, and lasting influence


Bite-sized video lessons
Practical reflection and tools
Leadership experiments to apply right away
[Optional: Community or group support]

Understand the key shifts towards human-centred management
Explore the business and human case for this approach
Set your personal intention for this journey
Clarify your personal values and leadership identity
Align your actions with what matters most
Communicate who you are as a leader authentically and consistently
Identify what drives engagement and trust
Use motivation styles to inspire performance
Delegate in a way that empowers growth
Recognise and manage your emotional triggers
Handle emotional responses in others
Use emotional awareness to lead under pressure
Build trust and connection through emotional presence
Deliver messages that land and align
Lead hard conversations with empathy
Listen in ways that build deep connection
Shift from giving answers to unlocking insight
Deliver feedback that fuels improvement
Use coaching questions to develop team members
Build a culture of shared ownership and purpose
Facilitate high-trust collaboration in any setting
Address performance gaps without fear or friction
Build personal resilience as a leader
Support your team emotionally and practically during change
Lead with compassion without doing too much or rescuing
Foster belonging and psychological safety within your team
Grow and develop others through coaching, challenge, and opportunity
Define your leadership legacy and commit to ongoing evolution

"Sonia helped me unlock the self-confidence and self-awareness I needed to take firm, effective action"
This not only resolved the issue at hand, it unlocked the confidence I needed to push for a new role within the company. There is no doubt that Sonia’s guidance helped me achieve both results (conflict resolution and a career change). She is patient, insightful, thoughtful and honest and helps individuals unlock their hidden potential. I would highly recommend working with Sonia if you’re looking to bring your best self to light professionally.
- Kath Loosemore (Chief Operations Officer, Kantar Worldpanel)
I want to support my team, but I also need results — and I’m burning out trying to do both
I care about my people, but I wasn’t given the tools to lead them well
You do not need to be perfect or have all the answers — you only need to be open, curious, and ready to lead human-first.
Lead from your values with clarity and confidence
Build stronger, trust-based relationships
Communicate in ways that connect, engage and align
Develop others through coaching and feedback
Navigate change and challenge with resilience
Create a positive, inclusive and thriving team culture
Dreading 1:1s
Leading on autopilot
Reactive under pressure
Managing tasks, not people
Avoiding conflict or feedback
Struggling to motivate remotely
Confidently coaching in 1:1s with clarity
Leading with purpose and presence
Resilient and steady under pressure
Inspiring growth, ownership, and accountability
Handling hard conversations with empathy
Creating motivation and connection from anywhere
Teaches skills built for hybrid and remote workplaces
Balances practical tools with emotional intelligence
Gives you leadership experiments you can test the same day
Helps you lead people, not just manage tasks

Perfect. This programme isn’t just for new leaders — it’s designed to deepen your emotional intelligence, sharpen your coaching skills, and help you shift from “doing” to developing others with confidence.
Absolutely. The course was built to be practical and accessible, whether you’re just stepping into leadership or you’ve been managing for years. No jargon, no fluff — just real-world tools that work.
Around 1-2 hours to go through the content. Then it will be up to you to decide how many opportunities you find to practice in your day to day. Each module is bite-sized and self-paced, so you can fit it around your work schedule. You’ll be able to apply what you learn immediately — no cramming required.
The core content is available on-demand, so you can learn at your own pace. There will also be an opportunity to ask questions and get answers from both Sonia and others on the course.
Yes! The principles and tools we give you access to on this course are relevant to managers everywhere. People are people and anyone managing and leading people (whether remotely or in person) will benefit
There is no falling behind. You get lifetime access to all materials, so you can revisit any module anytime. You may even want to revisit the modules multiple times, for example when changing roles. This is your leadership journey - it’s not a race.
Yes, many organisations support leadership development. We can provide a PDF overview of the course and provide you with guidance if needed to secure funding.

Sonia helped me unlock the self-confidence and self-awareness I needed to take firm, effective action"
This not only resolved the issue at hand, it unlocked the confidence I needed to push for a new role within the company. There is no doubt that Sonia’s guidance helped me achieve both results (conflict resolution and a career change). She is patient, insightful, thoughtful and honest and helps individuals unlock their hidden potential. I would highly recommend working with Sonia if you’re looking to bring your best self to light professionally.
- Kath Loosemore (Chief Operations Officer, Kantar Worldpanel)
It’s time to become the leader your team needs now and in the future.
Introduction: Why Human-Centred Leadership Matters
Leading Self — Define, Align, Communicate
Leading Others — Engage, Motivate, Empower
Leading with Emotional Intelligence
Communicating with Clarity and Care
Coaching and Giving Feedback
Leading Teams — Collaboration and Accountability
Leading Through Change and Building Resilience
Leading for Belonging, Growth and Legacy
Lifetime access to all future updates
90 day FREE community support access

Over the years, I’ve worked with hundreds of managers who feel caught between caring for their people and delivering results. Many of them doubted themselves, felt stuck, or just didn’t have the tools to lead the way they wanted.The Human-Centred Manager was born from those conversations.It’s designed for leaders like you — compassionate, capable, and ready for more.This isn’t just about managing tasks. It’s about becoming the kind of leader who inspires, includes, and uplifts — without losing your own wellbeing in the process.If you're ready to lead with more confidence, clarity, and care — I’d be honoured to support you.
With warmth,
Sonia Gavira
Founder, Leadership Success Hub


things like:
Your team is ready.
Your growth is calling.
Your leadership legacy starts now.
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